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Moss Wood FAQs for Holiday Home Buyers

Purchasing a holiday home is an important decision, find the answers to your questions here.

Some questions and answers.

Tens of thousands of people enjoy the freedom of leisure home ownership on holiday parks in Britain. The caravan will be yours to enjoy throughout the year whenever the park is open – for both short breaks and longer stays. There’s no need to book ahead, and all your home comforts will be ready and waiting. But before you commit, it’s worth spending a few minutes understanding how holiday home ownership works, and what factors will help ensure that you’ll get the most out of your purchase in the years to come.

Here are the answers to some of the questions you may already be asking – and others you might be glad we mentioned!

Have a look through our static caravans for sale if you’re interested, or get in touch if you have any further queries you might like answering.

    • Are children allowed on the park?

      Yes! We are family friendly holiday park and welcome children onsite. We have plenty of child friendly facilities for your children to enjoy during a touring holiday in Lancaster. There's also a woodland walk and a nature trail.
    • Can we have a BBQ on site?

      Absolutely, when the weather allows for it! We do ask that you use a raised BBQ rather than one that sits directly on the grass.
    • Does Moss Wood allow visitors?

      Visitors are very welcome to come and see you at your holiday home and there is parking by reception available for them should they need it.
    • Who guides the running of the park?

      Syd Wild founded Moss Wood over 40 years ago and the park is still run by Syd and his family today.
    • Are there any other costs to consider with owning a holiday home?

      Our annual holiday home pitch fees at Moss Wood are £2310 for a standard pitch or £2700 for a premium pitch (for the 2021 season). This is payable on 1st March - we do offer an early payment discount of £70 if payment is received before 1st February. Local Authority Rates are around £209.65 (2019 rate) and are due around June or July. Insurance is necessary for all holiday homes on the park and will typically be charged at around £11.00 per £1000 of value - but you are free to shop around for the best deal. Electricity is metered and billed in November. We offer a gas bottle exchange and delivery on site.
    • Where is the nearest cash machine?

      The local shop at Pilling (4 miles away) is the nearest cash point. You can pay by card at our on-site shop.
    • Where is the nearest supermarket?

      The closest supermarket to Moss Wood is 5 miles away in Garstang, although there is also a small local shop in Pilling (4 miles away) and a small shop on the park which sells local produce and some essentials.
    • Where are there places to go out to eat and drink?

      There are a number of country pubs nearby, which offer delicious and varied menus. Garstang and Glasson Dock are both 5 miles away and have a range of places to go for food and drink, while Lancaster is just 8 miles from Moss Wood with a wide choice of restaurants, pubs and bars. You may also wish to take a look at our list of the best places to eat in Lancashire.
    • How far is the beach?

      The closest beaches to Moss Wood are Fluke Hall (6 miles away) and Knott End (8miles). From Knott End you can also get a ferry to Fleetwood, and from Fleetwood you could also get a tram directly to the Promenade at Blackpool.
    • Can I cancel or move my booking due to Coronavirus?

      Any bookings due to arrive prior to 1st August 2020 may be cancelled with a full refund or transferred to another available date in 2020 or 2021. Any bookings due to arrive on or after 1st August 2020 may be cancelled with a full refund or transferred to another available date in 2020 or 2021 providing we have a minimum of two weeks notice prior to your scheduled arrival.
    • What's the latest travel advice regarding coronavirus?

      At Moss Wood Caravan Park, we're committed to prioritising the health and wellbeing of our customers, owners and people. Our response to the current coronavirus outbreak has, and will, continue to be informed by government guidance, which is led by scientific and medical advice. Our park remain closed and will do so up until and including 3rd July 2020. We are currently expecting to be able to reopen at different times for different parts of the park as follows:
      • Holiday Home owners can return from Saturday 4th July
      • Seasonal Touring Pitches will be reopened to guests from Saturday 4th July
      • Touring Pitches open for bookings from 15th July
      • We will be keeping the situation under constant review in line with government policy, and will communicate any changes to our opening dates if these change.
    • What steps have you taken in response to coronavirus?

      We pride ourselves on high cleaning standards and we take pride in our park. We have put in place additional procedures for cleanliness for our team and visitors when visiting our holiday park.
      • Public areas across all our facilities have anti-bacterial hand sanitisers
      • Our holiday park teams are receiving regular updates and updated procedures
      • Guest notices have been placed in public areas
      • Cleaning protocols have been increased in all public areas, accommodation and team areas
      • We will only be accommodating approximately 50% of our usual touring pitch capacity as we seek to maximise guests' safety through effective social distancing
      We have received the official 'Good to Go' status from Visit England, which reassures guests the measures we have put in place are up to industry standards.
    • What steps can I take to protect myself and my family from coronavirus?

      To minimise your chances of catching the coronavirus, there are a number of steps you can take to protect yourself and your family.
      • Always carry tissues with you and use them to catch your cough or sneeze. Bin the tissue and wash your hands regularly and thoroughly with soap and running water
      • Use an alcohol based hand sanitiser that contains at least 60% alcohol if soap and water are not available
      • Avoid close contact with others if you are experiencing a cough, symptoms of a cold and fever
      • Avoid touching your eyes, nose and mouth with unwashed hands
      • Germs can live on some surfaces for hours. Use anti-bacterial spray or wipes when cleaning, especially on frequently touched areas, such as door handles and kitchen surfaces
      • Don't get too close to people coughing, sneezing or with a fever - they can propel small droplets containing the virus into the air. Ideally, keep at least 2m (6ft) away
      Following these steps is the best way to slow the spread of almost any germs, including coronavirus.
    • Will the fishing lake be open?

      Yes, the fishing lake will be open, however this will be subject to social distancing recommendations.
    • Can I live in my holiday home?

      No – it is not possible to use your holiday home as your permanent residence. We are licensed as a holiday park, so you can only use your static caravan for leisure – and not residential – purposes. You can spend as much time at Moss Wood as you like during the open season, and many of our guests come every weekend or stay for several weeks at a time in the summer. After all, where could be better to spend your downtime?
    • What is the difference between a standard and premium pitch?

      Our premium holiday home pitches are located in the New Field and have more space per pitch than our standard pitches.
    • What parking are we allocated?

      There is one allocated car parking space per holiday home.
    • Can I build decking around my caravan?

      Yes, you are permitted to build decking around your caravan. Please note we need to approve any plans before they are built to ensure they pass safety standards.
    • Can I build a shed by my caravan?

      Due to strict fire safety laws, unfortunately we cannot allow the building of sheds by static caravans on site.
    • Are friends and family permitted to use the site when the owner is absent?

      Yes, we’re always happy for friends and family to stay on site even when the caravan owner is absent.
    • Do you allow subletting of caravans?

      No, we do not allow you to rent out your holiday home. However, you can let your friends and family use it for free - they will be very welcome to join us at Moss Wood!
    • When can I use my holiday home?

      You can use your holiday home from March 1st to 31st October every year.
    • What’s included in the price of a holiday home?

      The price quoted for your holiday home will include all of the carpets, furnishings, and fitted kitchen appliances. Unless otherwise stated, all prices on our website and brochures include siting, pitch preparation, caravan transport and all service connections to the caravan. If you are buying a new holiday home, you may also want to ask about optional extras such as enhanced insulation or decking.
    • How can I tell if the park is right for me?

      We always recommend that you visit several parks to get a feel for what is on offer. This should give you a good idea of whether you feel like Moss Wood would be the best place for your holiday home. If you wish, we would be happy for you to talk to some existing owners about their experience.
    • How far afield should I look for a holiday home?

      To get the most out of holiday home ownership, many people choose a park location no further than two or three hours’ drive from where they live.

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